Union Advice

The Union of Student’s Advice team provides a free, confidential advice and support service for all University of Derby Students. This includes Buxton and Leek College students, Access, University of Derby Online Learners, and students studying at Partnership Colleges around the world.

Independent to the University, our advice is completely impartial for any student seeking advice, support and information on a range of issues and concerns. Our main areas of advice include; academic issues including offences, appeals and issues affecting personal studies; student conduct, complaints and disciplinaries.

Services & Provisions


Book with an Advisor

Our advice service has advisors available Monday to Friday throughout the year. We're able to give advice via: Face to face appointments, telephone appointments, email, and Microsoft Teams.

Alternatively, you can call us on 01332 591507 to book an appointment if you would prefer to speak to someone directly.

Book an Appointment

Live Chat

You'll see the live chat box in the bottom right hand corner of your screen. It will say if an advisor is online or offline - and if we're offline you'll be able to leave a message, and we'll get back to you as soon as we can.

While our live chats aren't a substitute for booking an appointment, it can be a good way to check if an issue you have is something we are able to help with before you book an appointment with an advisor.

Find out More

Information & Advice