International Support

Moving to a new country to study is a huge achievement, however, we understand sometimes unexpected challenges can come up that affect your experience. We know that reaching out for support or disclosing your circumstances to someone in this new environment can be daunting, especially if you don’t know where to turn.

Here at the Union, we want to change the culture so every international student feels supported academically and personally throughout their time at University. When navigating a new academic system, and all that comes along with it, we want you to know you do not have to manage it alone and to Speak Up!

Seeking support is confidential and designed to help you stay on track. Speaking to someone early will not negatively affect your academic record or visa. In fact, getting advice early can often prevent situations from becoming more serious.

Let us know!

We want to make accessing support easier and more comfortable for international students.

Tell us:

  • What would make you feel more confident asking for help?
  • What barriers might stop you?
  • What has your experience of support been like?

Where can I access support?

Advice Service

The Union of Students offers free, independent and confidential advice separate from the University.

The Advice service can support you with:

  • Academic appeals
  • Extenuating circumstances
  • Complaints
  • Misconduct procedures
  • Understanding University regulations
  • Housing issues
  • Signposting for visa-related queries

Academic Skills

The University Library provides support to help you adapt to UK academic expectations, including:

  • Academic writing
  • Referencing and avoiding plagiarism
  • Study strategies
  • Exam preparation

Money Matters

The Student Money Team team can advise on:

  • Budgeting
  • Financial hardship funds
  • Tuition fee queries
  • Payment arrangements

Student Wellbeing Services

Student Wellbeing Services offer confidential support for:

  • Mental health and emotional wellbeing
  • Counselling
  • Disability and inclusion support
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