Stay Safe. Stay Well. Stay Connected

Hand sanitiser outside the University building

If you are in University Halls you will be required to self-isolate if you or another member of the flat (household) tests positive for COVID-19. Staff in your accommodation will be able to provide additional information on what that means - contact your Hall Manager.

COVID-19 Support

A photo of The Officers

At our recent Student Summit, we brought over 150 students together to discuss and debate the refund of tuition fees for students affected by COVID-19. This discussion was prompted by an idea placed on our online Ideas Forum which suggested that all students receive financial compensation and a refund of tuition fees due to the change in the way their programme has been delivered. The debate identified the complexity of how such refunds could work, with ideas to join the national student movement to lobby the national government for fee relief, in addition to suggestions to seek this back directly from the University.

Read our full statement from 3rd March on our news pages.

Your Officer Team

Frequently Asked Questions

What if COVID is affecting my studies?

If you feel that you’re being adversely affected in your studies by the ongoing pandemic, and need an individual conversation, we’re here to help you. You can contact our advice service at or student wellbeing on 01332 593000.

Do I need to self-isolate?

If you have symptoms of COVID-19, or a positive test, then you should self-isolate for 14 days (from the first day of your symptoms) and avoid contact with other household members as much as possible.

Other members of your household, including those who do not have any symptoms, will also need to stay at home and not leave the house for 14 days. Do not go out even to buy food or other essentials, and any exercise should be taken within your home. This 14-day period starts from the day when the first person in your house became ill or if they do not have symptoms, from the day their test was taken.

Is the University open?

The University will remain open and will continue to deliver a blend of face-to-face and online learning. You should continue to attend classes as per your timetable, wear a mask if you are able to, and follow signage and advice around the building.

Both Blends and the Union shop (Keddies) will also remain open to provide food, refreshments, and essentials throughout the lockdown period.

Study spaces such as the Library will remain open, although we expect there will be changes to other facilities in line with government guidelines.

It is likely that the Sports Centre will close. Further details on this will follow in due course.

Is it still safe to be living in halls?

Yes it is safe. Make sure you and your flatmates keep updated with the most current government guidelines. If you are concerned, you can reach out to your halls team.

Remember though; you will be required to self-isolate if you, or another member of the flat (household), tests positive for COVID-19.

Can International Students travel to Derby?

The University has provided information specific to international/European students who may need to self-isolate on arrival to the country.

Can I help other students who might be isolating or need support?

Of course! You can apply on our volunteering platform to be part of our amazing team of COVID-19 hotline volunteers.

What will happen after Christmas?

There will be a phased return to teaching from 4 January 2021 onwards:

  • Students on Nursing and Initial Teacher Training programmes will start back, as planned, from the 4th of January 2021.
  • Students on Access and Foundation pathway programmes will start back from Monday the 11th of January 2021
  • All other programmes will start spring semester teaching, as planned, from Monday the 25th of January

Please ensure that you continue to check your timetable and Course Resources for any updates or changes from your programme team.

Campus facilities, libraries and student support will be open for you from the 4th January 2021. Please check the UDo News tile for opening hours.

Can I get help with rent due to COVID?

With the current national lockdown restrictions we know that this is a particularly challenging time for all our students. The Union and University have worked together to come up with some financial help for those in University accommodation:

  • The University will not charge you rent for any time you have not used your accommodation due to COVID-19 restrictions between 11th January and 22nd February 2021
  • All students in University of Derby halls of residence, who are eligible to do so, will also receive a two-week reduction in rent. This is due to the impact of restrictions during the end of 2020
  • These reductions will both be applied as waivers to your Term Three rent payment (due April 2021)
  • The University will be working with you on an individual basis to understand your situation

You can read the full statement on our website for all the details.

Can't see your question? See more Frequently Asked Questions on our FAQ page.