International Student Guide
Introduction
Moving to the UK to study can be exciting and nerve-wracking. This page includes important information to help international students prepare for arrival, understand visa responsibilities, access support and make the most of their time at the University of Derby.
Before You Arrive
Visa or CAS delays may result in late enrolment or missing the Freshers’ Fair. Do not worry, as another Freshers’ event is usually held later in the year.
Support is available through the University’s Student Support Services in the Student Hub, where representatives from different departments can help with queries.
Budgeting and Finances
Research how you will manage your living costs in the UK.
Do not rely only on finding a part-time job. Prepare enough money to cover at least six months of expenses and avoid overspending when you first arrive.
Calculate your budget in pounds sterling, as exchange rates can affect how much money you have available.
Always prioritise paying your tuition fees by the agreed deadlines. Failure to pay may result in withdrawal from the University.
Banking and Scam Awareness
You can open a traditional bank account or use a digital banking app such as Monzo or Revolut.
To protect yourself:
- Avoid carrying large amounts of cash.
- Keep your banking details secure.
- Be cautious of phishing emails and scam calls.
- Check claims from HMRC, the police or immigration authorities.
- Only use official University payment instructions.
- Do not use third-party agents for tuition payments or currency conversion unless they are approved by the University.
Housing
The UK Government provides guidance about renting and tenant responsibilities.
University accommodation may be a safer and more flexible option, particularly if you need to change rooms or flats.
Always understand your housing agreement before signing it and seek advice if you experience a problem.
Health Services
International students can access NHS healthcare through the Immigration Health Surcharge paid during the visa application.
You must register with a General Practitioner, commonly known as a GP.
Students living in Derby can register with a GP near their accommodation. Park Medical Practice is also available at the University’s Kedleston Road site.
Most NHS services are free, although you may need to pay for some medication.
Visa Rules and Student Conduct
It is your responsibility to follow all conditions attached to your Student visa.
The 20-hour working limit is especially important. Working more than the permitted hours may affect future visa applications or switching to another visa category.
All students must also follow the Student Code of Conduct.
Breaches involving international students may be considered by both the Student Policy and Regulations Team and the International Student Compliance Team because they may affect visa conditions.
For visa questions, contact:
Telephone: +44 (0)1332 591616
Email: visa@derby.ac.uk
Wellbeing and Academic Support
Moving to a new country can sometimes lead to loneliness, fear or isolation.
The University offers support through:
- Wellbeing Advisors
- Counselling and mental health services
- Disability support plans
- The Multi-Faith Centre
- Student Life Advisors
- Student Services
- TalkCampus
- Student Space
- The SafeZone app
The Counselling and Mental Health Team can be contacted at:
Email: counsellingandMHService@derby.ac.uk
Student Services can be contacted at:
Telephone: 01332 593000
Email: studentservices@derby.ac.uk
Location: Student Hub, Ground Floor, South Tower, University of Derby, Kedleston Road
Academic processes are also available for students experiencing emergencies or compelling personal circumstances, including additional consideration and academic appeals.
Socialising and Networking
Build your professional network by creating a LinkedIn profile and speaking to the Careers and Employment team for guidance.
You can also connect with others by:
- Joining study groups
- Speaking to academic staff and students
- Taking part in sports
- Attending University events
- Joining cultural or faith groups
- Volunteering
- Attending community events
National and cultural student associations can also help students connect with people from similar backgrounds.
Opportunities to Explore
Use your time in the UK to explore new places and skills.
Railcards and National Express coach cards can help reduce travel costs
Derby is close to the Peak District and offers opportunities for weekend trips and visits to other parts of the UK.
You may also explore new interests such as British Sign Language or music, depending on your time and budget.
FAQs
Can I rely on finding a part-time job?
No. You should prepare enough money to cover your living expenses and not depend entirely on finding work.
How many hours can I work?
Student visa holders must follow the working limit attached to their visa. The guide highlights the importance of following the 20-hour limit.
Do I need to register with a GP?
Yes. You must register with a GP to access local healthcare services.
Are all NHS services free?
Most services are covered, but you may need to pay for some medication.
What should I do if I receive a suspicious email or call?
Do not share banking information or make payments. Check the sender’s details and contact the organisation directly.
Where can I get help if I feel lonely or overwhelmed?
You can contact the University’s wellbeing, counselling, Student Life or Student Services teams.
Who should I contact about my visa?
Contact the International Student Compliance Team at visa@derby.ac.uk.
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